Odisha OPID Act – High-Volume Claim Document Management System

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Challenges

• 6–7 documents per applicant across 45M+ claims
• Secure multi-level officer access.
• Tamper-proof storage and audit compliance.

Key Results

• 99% faster processing via smart workflows.
• Secure access for 1000+ officers.
• Instant retrieval, zero data loss.
• Scalable performance during peak loads.

Mukhyamantri Sikhya Puraskar (MSP) – Award Application DMS

A centralized digital system was deployed to manage scholarship and award applications across 60,000+ schools, streamlining document handling and eligibility checks.

Challenges

• Massive document uploads from students and staff.
• Fair, criteria-based evaluation.
• Multi-stakeholder secure access.

Key Results

• Faster application processing.
• Transparent & traceable selection process.
• Efficient document handling, reducing manual work.

Mo Booth – Smart Polling Booth Locator

The Mo Booth mobile app was designed to streamline the voting process by enabling citizens to locate their assigned polling booths and monitor real-time crowd density. The system successfully supported 15 lakh users in a single day, maintaining stability during peak traffic periods.

Challenges

• Real-Time Crowd Analytics: Preventing overcrowding by providing accurate, up-to-the-minute crowd status updates.
• Scalability Under High Load: Ensuring app performance during surges (e.g., morning voting hours).
• Precision in Booth Mapping: Avoiding errors in booth assignments and navigation.
• Cross-Platform Reliability: Delivering a consistent experience across iOS, Android, and low-end devices.

Solution Implemented

• Live Crowd Heatmaps: Color-coded booth status (green/yellow/red) updated every 5 minutes using IoT sensors and user check-in data.
• Cloud-Based Elastic Scaling: Deployed on AWS with auto-scaling groups and load balancers to handle 12,000+ concurrent users.
• GPS + Voter ID Validation: Ensured booth accuracy by cross-refercing voter IDs with electoral rolls.
• Offline Functionality: Cached booth locations and directions for areas with poor connectivity.

Results

• Enhanced Voter Experience: 92% user satisfaction rate reported in post-election surveys.
• Zero Downtime: Achieved 99.99% uptime during election day.